Last updated: October 2026

 

These terms apply when you buy coaching, testing, a programme or the membership from Crescent Conditioning (Peter Totten, sole trader, Birmingham, UK).

 

1. THE SERVICES

What each option includes is described on the website at the time you buy. We'll tell you in writing before any change that affects you.

 

2. BEFORE YOU START

You must complete the health questionnaire and agree to the training waiver before your first session or programme. Under 18s need a parent or guardian's consent.

 

3. PAYMENT

Monthly coaching and the membership are paid monthly in advance and renew automatically until cancelled.

The 12-Week Fight Camp is paid in full or by the payment plan agreed when you book. If a payment plan instalment is missed, coaching may pause until it's paid.

Performance testing is paid when you book.

Refunds: apart from your legal rights in section 4, payments are non-refundable. Any refund is at the coach's discretion and is never guaranteed. Nothing in these terms affects your statutory rights.

 

4. YOUR 14-DAY RIGHT TO CANCEL

If you buy online, by phone or by message, you can cancel within 14 days of buying for any reason. If you ask us to start within those 14 days, we'll charge for what we delivered up to the point you cancel. For digital programmes, you agree when you buy that access starts straight away, which means the 14-day right ends once you get access.

 

5. ENDING MONTHLY COACHING OR THE MEMBERSHIP

You can cancel at any time by giving one month's notice. Payments already made are not refunded. We may end coaching with one month's notice, or straight away if these terms are seriously broken, refunding any unused paid period.

 

6. IN-PERSON SESSIONS: CANCELLATIONS, LATENESS AND NO-SHOWS

Cancel or rearrange at least 2 hours before the start. Later than that, the session may be forfeited at the coach's discretion, with no refund.

Not turning up without notice counts as a no-show and the session is forfeited.

If you're late, the session still ends on time. More than 20 minutes late without notice counts as a no-show.

If we cancel, you'll be offered a new time or a credit.

For genuine illness or emergencies, tell us as early as you can. We may waive the fee or rearrange once.

 

7. FIGHT CAMP CHANGES

If your fight moves or falls through, tell us straight away and we'll adjust the plan to the new date where we can. The camp fee covers the camp as booked: weeks already delivered are not refunded or credited, and a fight moving or being cancelled doesn't entitle you to a refund or a free extension.

 

8. RESULTS

We'll give our best coaching, but we can't guarantee results such as strength, weight, performance or fight outcomes. These depend on many things outside our control.

 

9. HEALTH AND SAFETY

Coaching is not medical treatment. Tell us straight away about any injury, illness or change in your health. Please read the Health disclaimer and training waiver.

 

10. OUR LIABILITY

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit. Otherwise our total liability is limited to the amount you paid for the service concerned.

 

11. PHOTOS, VIDEO AND CONTENT

We'll only use photos or video of you in line with the media consent you choose. Programmes and materials are for your own use only and must not be shared or resold.

 

12. COMPLAINTS AND LAW

If something isn't right, email peter@crescentconditioning.com and we'll try to put it right quickly. These terms are governed by the law of England and Wales.